Want HALO? Here's how to ask your parent.

HALO is a way for families inside a community — a school, a sports club, a faith group, a neighbourhood — to share car rides safely. Instead of random strangers driving you around, HALO drivers are other parents and trusted adults from your own community. The app verifies every driver and keeps your parent in the loop on every ride.

If you've heard about HALO from school or from a friend, that's probably the kind of community we're talking about.

HALO is for everyone, but kids under 18 ride under a parent or guardian's account. The adult is the one who books rides, gets the live location while you're in the car, and handles anything that comes up.

That's also a legal thing — in most countries you need a parent or guardian to give consent before a service like HALO can store any of your info. So step one is always: loop them in.

Go to halorides.app in any browser — phone, laptop, school computer, whatever's handy.

In the bottom-right corner you'll see the HALO chat — it's a friendly little assistant called Cat. Tap it to open.

Just say hi, or tell Cat you want to sign up. Something like:

• “Hi, I want to sign up for HALO.”
• “How do I join HALO?”
• “I want HALO but I'm 14.”

Cat will show you a card in the chat with two buttons:

• I'm a parent
• I'm a child

Tap I'm a child. If you tap the wrong one by mistake, just go back — nothing's saved until you finish the form.

The child form asks for a few things:

• Your name. First name is fine.
• Your date of birth. We use this to confirm you're under 18 and to know roughly how old you are — nothing else.

If you put in a date that makes you 18 or older, the form will gently send you back and ask you to pick “I'm a parent” instead. That's the only check it does.

This is the important one.

Enter the email address of the parent or guardian who should handle the account. Not your email, not a friend's — the actual person who takes you to school, signs your permission slips, or pays your phone bill.

When you're ready, tap Email my parent.

HALO sends them an email with a subject line like “[Your name] wants to ride with HALO”. The email is short. It tells them:

• That you started the signup
• The date and time you did it
• A button to finish setting up the account
• Who HALO is and what it's for, in case they've never heard of us

We don't spam them. If they don't click the button within 72 hours, the unfinished signup just expires — no follow-up emails, nothing.

When your parent clicks the button in the email, they go to HALO and:

1. Sign in (or make their own account — takes about a minute).
2. Confirm they're your parent or guardian. Your name and date of birth are already filled in from what you typed.
3. Give consent. HALO emails them one more time with a confirmation link — they tap that, and your profile is officially activated.
4. Join your community using a code from your school, club, or neighbourhood admin (you might know this code already).

Everything they do is in the parent guide — the long parent guide is for them, not you. If they're curious about how HALO works in detail, send them there.

Once your parent has set things up and joined the community, you're in. Your parent books rides for you — from their phone — and you get to ride along.

What it looks like for you:

• Your parent tells you when the ride is, who the driver is, and what car they drive.
• At pickup, the driver is someone already verified in your community. Your parent can see where you are on the map the whole time.
• If you ever feel uncomfortable, you can ask the driver to stop, you can call your parent, or your parent can press SOS — the community admin sees the alert in real time and steps in.

A few things to try, in order:

1. Tell them. Sometimes the email just sits in their inbox. A quick “hey, did you see the email from HALO?” goes a long way.
2. Check spam together. HALO emails can occasionally land in spam or promotions tabs the first time.
3. Make sure you typed the right address. One letter off and it goes nowhere. You can always come back to the chat and start again with a corrected address.
4. Give them context. Maybe they've never heard of HALO. The parent guide explains everything: /guide/parent.

If your parent really doesn't want HALO, that's their call — we won't create an account without them. You can talk it through with them anytime and try again later.

• Does HALO cost anything? Right now, founding communities use HALO free during early access. If that changes, your parent will get the news before any payment is needed.
• Will my friends see I joined? No. HALO doesn't show your profile to other kids. Your parent and the drivers in your community are the only people who see your name and age.
• Can I uninstall HALO from my phone? Sure. You don't even need HALO installed for your parent to book your rides — they do it from their device. You can install it later if you want, or not at all.
• What if I'm the one with the phone and my parent isn't tech-y? Help them through the parent guide. Or you can use the contact page and a real person on the HALO team will help.